Data privacy policy

Ansorg GmbH takes the protection of your personal data very seriously. The following data privacy policy provides information about the personal data which is collected whenever a person uses our website and how we process, use and protect such data.

1. Scope

1.1 Use of the website is subject to the following data privacy policy. This website is provided by Ansorg GmbH, Pilgerstraße 11, 45473 Mülheim an der Ruhr.

1.2 It is important for us that your personal data are protected and that, in particular, your right to personal privacy is safeguarded whenever your personal data are processed and used. Personal data are only collected and processed in compliance with the provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). 

2. Automated data collection and processing by the browser

2.1 As is the case with all Internet sites, our server automatically collects and temporarily stores the following data in server log files which, unless you have disabled this function, are sent to the server by the browser:

    • IP address of the requesting computer
    • File request from the client
    • The http response code
    • The website from which you are visiting us (referrer URL)
    • Date and time of the server request
    • Browser type and version
    • The operating system used by the requesting computer

No person-related evaluation is made of server log files. This data cannot be ascribed to particular persons by the provider at any time. The data is not consolidated with other data sources.

2.2 This website uses Google Analytics, a Web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”; these are text files which are stored on your computer to analyse the way you use the website. The information about the way you use this website created by the cookie is usually sent to and stored on a Google server in the USA. If IP anonymisation is activated on this website, Google will first truncate your IP address in Member States of the European Union or in other state parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to and truncated on a Google server in the USA. Google uses this information on behalf of the website operator to evaluate the way you use the website, to collate reports on website activities and to provide the website operator other services related to website and Internet use. The IP address sent by your browser as part of Google Analytics is not combined with other data held by Google. 

You can change your browser settings to prevent cookies from being stored; however, we draw your attention to the fact that, in these circumstances, you may find that you are unable to make full use of functions on the website. You can also prevent the data (including your IP address) relating to your use of the website which is captured by the cookie being sent to or processed by Google by downloading and installing the browser plug-in from the following link.

Google Analytics is used in compliance with the rules agreed by the German data protection authorities with Google.

Provider’s data privacy statement:

3. Collection and processing of data voluntarily provided by the user

3.1 Any personal data communicated to us by email or via our website at will generally be done so on a voluntary basis. Any such data is used to process your inquiries, to conduct our own market or opinion research, and for our own postal advertising. Your data will only be used to send you advertising by email if you have given us permission to do so.

3.2 If you would like to contact us using the contact form, we will need to know how to address you, your name, your country of origin and your email address. It would be easier for us to contact you if you volunteer further personal data to us.

We process the data entered by you in order to deal with your concerns and answer your questions. If you do not live in Germany, we will pass on your data to the Ansorg sales partner responsible for your country, if you provide us with the following permission:

“I agree that Ansorg may use my inquiry data in order to contact me. If Ansorg works with a sales partner in the country in which I live, I agree that Ansorg may pass on my inquiry data to such sales partner for the purpose of answering my inquiry. The sales partner responsible for the country in which I live can be seen here. I agree that I may be contacted in the following ways:

    [ ] By telephone

    [ ] By email

I also consent to Ansorg using my inquiry data for the purpose of sending me a newsletter with information about luminaries, references and events run by Ansorg.

I may withdraw this consent at any time by writing to Ansorg GmbH, Pilgerstraße 11, 45473 Mülheim an der Ruhr, or by sending an email to”

3.3 No further use, including but not limited to the passing on of your data to third parties for advertising, market or opinion research purposes, is made of your data.

4. Subcontractors 

We will not disclose to third parties any personal data you have provided to us. Such data will only be passed on

    • with your permission;
    • to subcontractors for the purpose of dealing with your inquiries, your orders and the use of our services; such subcontractors may only receive or use the data required for the purpose of performing this order;
    • to service providers within the framework of commissioned data processing within the meaning of section 11 Federal Data Protection Act (BDSG) and in compliance with BDSG regulations;
    • to authorised recipients in compliance with legal obligations.

5. Cookies 

This website uses cookies. Cookies are small text files that are stored locally in your Web browser cache. Cookies are used in particular to recognise your Web browser when you return to the site. Cookies are used to control sessions and for statistical evaluation purposes. Cookies do not contain any personal data.

You can change your browser settings to refuse any cookies or to delete any already on your hard disk. To do this please follow the instructions in your browser which tell you how to block or delete cookies. Please note that you may have to change the settings on all the browsers that you use to access this website and that, by disabling cookies, you may not be able to use all the functions this website provides.

6. Your rights

You have the right to demand from us information about the data we have stored on you at any time, its origin, the recipients or categories of recipients and the purpose of its storage. By law you also have the right to have your personal data corrected, blocked and deleted.

You may revoke any permission you have given us to use your personal data at any time without having to give reasons.

Please send your requests for information inquiries, revocations or other written requests to Ansorg GmbH, Pilgerstraße 11, 45473 Mülheim an der Ruhr, or by email to