Service & Support

General notes on product safety

In order to guarantee operational reliability and safety, the product must not be modified
only spare parts from Ansorg are to be used
The luminaire is used solely for lighting purposes and is to be installed in accordance with the national construction regulations. Any other use or a different type of installation is not "in accordance with the intended purpose"
During assembly/mounting, switch off the power supply. In the case of mains connection / installation the valid provisions/guidelines are to be observed
The mounting/assembly and putting into operation may only be carried out by authorised skilled personnel
Replace defective lamps or lamps at the end of their useful lives (flickering, colour deviations, loss of light intensity) immediately in order to avoid damage to operating equipment and radio interference
Observe the notes of the lamp manufacturers
Please also observe the notes in the assembly/mounting instructions

Bleaching out of colours exposed to the action of light

The following factors influence the bleaching out of the goods: